FAQ / Contact Us
Frequently Asked Questions
Does Skylabs warranty the vintage equipment we sell? We provide a 30 day warranty on vintage equipment sold, unless posted on the specific units in store. Typically, 1980 or newer components carry a 30 day working guarantee only, as we do not service those ‘newer’ vintages.
Is there a list of Skylabs’ current vintage stereo inventory? Yes, please join our newsletter to get monthly updates of our used inventory selection.
Does Skylabs buy used stereo equipment? Yes we do, but only if it can be brought into the store for evaluation. Skylabs does not buy equipment that needs to be shipped to us. Message us with the equipment you’d like to sell, including brand, model numbers, and asking price. We will confirm interest prior to you making a trip. We are typically only able to provide a purchase offer upon in-store inspection.
Does Skylabs purchase used records? Yes. We are predominantly interested in 1960’s to current day rock, pop, and R&B records. Pricing varies by title and condition.
Does Skylabs sell and ship vintage systems and their components on-line? No, we do not sell or ship our vintage/used stereo equipment online. All vintage stereo equipment is sold in-person from our store located in West Des Moines, Iowa.
Does Skylabs repair vintage stereo equipment? In general, we are only accepting repairs for receivers, amplifiers, and turntables purchased from Skylabs, or specific units that we had serviced previously. See our Service page for more details.
Does Skylabs perform general maintenance on vintage stereo components? We are continuing to accept receivers, amplifiers, tuners and turntables for maintenance related needs including deep cleanings, lamp replacements, belt replacement, and cartridge replacements. After reading our Service page, if you are unsure whether we will service your specific equipment or problem, you can call or text for clarification.
Do I need to make an appointment to bring my equipment in for service? No. As long as it is something we service or buy, you can bring it in any of our open hours. If you are unsure if you have equipment we service or buy, please message us and include the model number(s).
Does Skylabs sell vintage stereo parts? No, sorry. We source our used parts from eBay and new components from Mouser. We do not have "secret suppliers".
Will Skylabs provide a valuation of my equipment for insurance purposes? No, sorry
We do not know the value of your equipment
Join our Discord for help with finding parts, finding a technician in your area and troubleshooting stereo problems- Thanks! https://discord.com/invite/hsdG5vgDvE
515-783-7217 phone for local customers only, please.
Out of state customers, please leave a detailed voice message.