FAQ / Contact Us
Frequently Asked Questions
Is Kevin at the shop everyday? We absolutely love connecting with you all, both here in the store and through our YouTube channel! We truly appreciate your enthusiasm and the desire to meet Kevin in person. While he would love to be in the store every day, please know that a significant portion of his time is dedicated to bringing you new content on YouTube, as well as working behind the scenes to keep everything running smoothly. Thank you so much for your understanding and continued support in both spaces! Keep an eye out too – we'll be announcing some special events hosted by Kevin soon!
Does Skylabs warranty the vintage equipment we sell? We provide a 30 day warranty on vintage equipment sold, unless posted on the specific units in store. Typically, 1980 or newer components carry a 30 day working guarantee only, as we do not service those ‘newer’ vintages.
Is there a list of Skylabs’ current vintage stereo inventory? Yes, please join our newsletter to get monthly updates of our used inventory selection.
Does Skylabs buy used stereo equipment? Yes we do, but only if it can be brought into the store for evaluation. Skylabs does not buy equipment that needs to be shipped to us. Message us with the equipment you’d like to sell, including brand, model numbers, and asking price. We will confirm interest prior to you making a trip. We are typically only able to provide a purchase offer upon in-store inspection.
Does Skylabs purchase used records? Yes. We are predominantly interested in 1960’s to current day rock, pop, and R&B records. Pricing varies by title and condition.
Does Skylabs sell and ship vintage systems and their components on-line? No, we do not sell or ship our vintage/used stereo equipment online. All vintage stereo equipment is sold in-person from our store located in West Des Moines, Iowa.
Does Skylabs repair vintage stereo equipment? In general, we are only accepting repairs for receivers, amplifiers, and turntables purchased from Skylabs. See our Service page for more details.
Does Skylabs sell vintage stereo parts? No, sorry. We source our used parts from eBay and new components from Mouser. We do not have "secret suppliers".
Will Skylabs provide a valuation of my equipment for insurance purposes? No, sorry
We do not know the value of your equipment
Join our Discord for help with finding parts, finding a technician in your area, troubleshooting stereo problems and any questions you might have regarding vintage stereo equipment- Thanks! https://discord.com/invite/hsdG5vgDvE
Contact sales: skylabscontact@gmail.com
515-783-7217 phone for local customers only, please.
Out of state customers, please leave a detailed voice message.