Trade-UP

Skylabs Audio - Trade-Up Program

At Skylabs Audio, we want to ensure your audio equipment evolves with your passion. Our Trade-Up Program allows you to upgrade your gear within one year of purchase.

How It Works:

  • Eligibility: Any single cable, accessory, or electronic product purchased new from Skylabs Audio with an original receipt of $100.00 or more is eligible.

  • Upgrade Requirement: The new, factory-sealed product you are purchasing must be at least double the original retail price of your trade-in item.

  • Credit Value: You will receive 90% of your original purchase price (excluding taxes and shipping) as a credit toward the retail price of your new item.

Trade-In Condition Requirements:

To receive the full 90% credit, your trade-in product must be a current model and in pristine, resellable condition. This includes:

  • Perfect working order.

  • No cosmetic or physical damage.

  • All original packaging, boxes, manuals, and accessories included.

If the product is not a current model, has cosmetic flaws, or is missing original materials, the trade-in credit will be reduced to 66% of the original purchase price. Skylabs Audio reserves the right to make a final assessment of the product's condition and value.

Program Rules & Exclusions:

  • Approval Required: All trade-ups must be pre-approved by Skylabs Audio. Please contact us before making a purchase.

  • Shipping: The customer is responsible for all shipping, handling, and insurance costs for both the trade-in item and the new product. Free shipping promotions do not apply.

  • One-for-One: This program is for single product-for-product trades. Multiple items cannot be traded toward a single new product.

  • Final Sale: All sales involving a trade-up are final and non-returnable.

  • Ineligible Products: This program does not apply to clearance, sale, special order, demo/B-stock, or pre-owned items. Other exclusions include turntables, phono cartridges, and furniture. Please contact us to verify if a product qualifies.

  • Fair Use: Skylabs Audio reserves the right to decline participation to anyone found to be abusing the program.